State Staff ONLY Password Resets Monday - Friday 7:30 AM - 6 PM ET 850-298-7123 Providers and Agents Refer to the Secure Web Portal Maintenance Quick Reference Guide for assistance. Health Plan Portal User Manual Secure Web Portal User Guide Reset an Account Password Quick Reference Guide
Please enter your Florida Medicaid username and email address to start the password recovery process.
Please review the "Secure Web Portal Maintenance Quick Reference Guide" for assistance. If you need additional password reset support, please visit the Contact Us page.